Privacy Policy

Information We Receive When you place an order through this sale, Graeter's Ice Cream receives the personal information necessary to fulfill your order, including your name, shipping address, and email address.

How We Use Your Information Your information is used solely to process and ship your order and to provide order-related communications including tracking information. We do not sell or share your personal information with third parties except as required to fulfill your order, including our shipping carrier.

Email Marketing If you have opted in to email marketing, you may receive emails from Graeter's about our products and promotions. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Security We take reasonable precautions to protect your personal information and follow industry best practices to prevent unauthorized access, disclosure, or misuse.

Contact For questions about your personal information or to request its removal from our records, please contact us at customerservice@graeters.com.

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Backorders will ship in 28 days.
Return Policy

We guarantee that your ice cream delivery will arrive perfectly frozen, no matter the weather. If your order arrives melted, simply contact us and we will gladly re-ship your order or issue a full refund. We do our best to get back to you within a few business days.